Get the answers you need about using webText Europe as a student at UMGC Europe.
WebText Europe is the new UMGC Europe secure, online textbook ordering service that allows you to order all of your textbooks for UMGC Europe on-site and online courses any time you choose. With webText Europe, you can enjoy quick and convenient online service and still receive on-site assistance from your local program coordinator.
If you have already established a MyUMGC account, you must enter your name, date of birth, last four of your SSN or national ID, and student ID (EmplID) exactly as it appears in MyUMGC*. To verify this information, please log in to MyUMGC and navigate to:
MyInfo Contact Information.
*If you do not yet have a valid student ID (EmplID), you may still establish a webText Europe account and order textbooks; however, you will need to update your account information once the student ID (EmplID) is available.
To establish your webText Europe account, please follow the steps below.
Go to webText Europe
Click Create New Account in the Account Sign In box
Fill out all required fields
Click Create New Account
After creating a new account or logging in:
Click the Place a Textbook Order link
Select the session and class location of your class from the drop down menus and click Submit
Select the course(s) for which you want to order textbooks by checking the Add box to the left of the class
Click View Course Materials at the bottom of the page
View the associated texts for the courses you selected
Click the Add to Cart button for each text you wish to buy
Click Add to Shopping Cart at the bottom of the page
View your order and confirm its contents
Click Proceed to Checkout and continue through the checkout process
You are encouraged to pay for your textbooks directly with a credit card (Discover, MasterCard, or Visa) when you place the order through webText.
If you have financial aid, grants, book awards, tuition assistance, or other forms of third party payment support, you may select the Third Party Payment option when ordering your textbook(s). Please note: if for some reason these fees are not paid by the above methods, you will be billed for the payment.
When placing your order, you may choose the location to where you want your textbooks delivered, including your APO/FPO address, your local UMGC field site, or to the field site where the course will be held. You may select any of those options when placing your order. Shipping is free of charge.
You may also change or modify your delivery options before the order is processed and shipped. To change or modify your delivery options, please:
Log in to your webText account
Click the View Textbook Orders link
Click the View Order button
Change or modify your delivery options in the appropriate fields
Click the Update Order Information button
Textbook orders are generally shipped within two business days from the UMGC Europe distribution facility in Heidelberg, Germany. Occasionally, shipments from U.S. publishers are delayed, so please order early. We ship via MPS to APO/FPO addresses, USPS to the USA and its territories, and UPS to education centers within Germany. Expect delivery in 5-10 business days and slightly longer for APO/FPO addresses in Asia, Africa, and the Middle East.
Find out about the Textbook Refund Policy (Terms and Conditions).
For non-technical questions regarding textbooks, please contact your local program coordinator or the UMGC Europe Textbook Office at:
UMGC Europe Textbook Office
CIV +49-(0)631-534-80240
E-mail webtext-europe@umgc.edu
For technical questions regarding the webText site, please contact the UMGC Europe Helpdesk at:
UMGC Europe Helpdesk
CIV +49-(0)631-534-800
E-mail helpdesk-europe@umgc.edu